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10 April 2015
Are you considering using Amazon to fulfil orders for you? One of the most important parts of a retail business, if not the most important, is order fulfilment. Ecommerce fulfilment is what can really make or break an online business, because people will be very quick to complain if they don’t get their order in the specified time.
Amazon is one of the biggest companies in the world now and is synonymous with pick and pack order fulfilment. Amazon will allow users to order through their site and have third parties deliver and fulfil orders. If you are looking to start selling products over the web, Amazon is certainly a good way to go, because their infrastructure is mature.
As well as being a well known household brand name with a good reputation for fulfilment logistics, Amazon also has a very strong user community. If you give good service, you can guarantee that your customers on Amazon will write about this and you will get more positive reviews as more people find you and see how happy these customers were with their fast, speedy fulfilment.
Amazon may seem like the best choice for fulfilment in your retail industry, however it is not the only one. You may find that using an alternative to Amazon fulfilment may actually be a better choice, as you get a a better customer service.
Whatever you sell, and wherever your customers are, Amazon is not the only option to get those items delivered, and when good fulfilment logistics are important to your success, this is clearly an area you need to put some thought and effort into as part of your general retail business strategy!