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Yeah, I’m OK with that Heck no, get me out of here! Cookie what? Tell me more...There are many brands on Twitter today who know how to use social media as a customer relations tool. So what is their secret?
It's simple they are dedicated to customer service. The impact of customer feedback is widespread throughout the social network, and big brands on Twitter are engaging with their customers more than ever.
This list contains some fantastic examples of big brands on Twitter and how they're connecting with their customers.
Following the big brands on Twitter is a good idea. There are thousands of social media marketing strategies that you can read and implement on your campaigns, but its useful to see how others are doing it. Learning from the big players gives you inspiration, you witness more advanced approaches to getting more followers and retweets. Well established brands are most likely going to have a wider reach than you, but seeing how they engage with customers is valuable, free and gets you involved with the current social media trends.
So why don't you see what the big brands on Twitter are doing? You never know, it could help you more than you realise!
Or for more information have a look at our Social Media Marketing page
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Yeah, I’m OK with that Heck no, get me out of here! Cookie what? Tell me more...